Feedback

Today I recently posed a question to the dean of our MBA program. The question was around feedback giving an opportunity for feedback to be distributed across project groups for long term developmental growth. The concept has brought out mixed emotions with my peers. Some feel the feedback is very valuable while others might feel it is a waste of time. I would argue the ones that do not want the feedback might not be in it for the right reason.

The most interesting of all though is an email that I received from a fellow classmate. They felt the idea was directed at them. This was not the case and I followed up with them to ease them of this concern. The email that was sent to me was very defensive and goes to show how sensitive people can be in this world. Each time we are in contact with someone we need to remember the tone, message, and possible interpretation that we might be delivering.

I then spoke to a person who is very close to me about the situation and he brought up some very valuable points. He stated that people do not change unless something major happens in their life. Therefore the change that we are really looking for is considered growth and it takes a tremendous amount of time. This is an outstanding experience and makes me realize how powerful of an impact people can have on each other.

Key points to remember
Email is a form of communication that should be only delivered to state the facts or positive recognition. These should be short quick hits.
Email should not contain specific emotions as the tone cannot be interpreted and cause more damage to an already fragile situation.