first day

Training is the key to a successful career and organization. Today I had the opportunity to train a new manager that has recently joined our team. Although her background is diverse she lacks the financial services experience that might be needed to be successful. As I spoke to her I could tell her experience with the organization over her first 4 weeks has been less than satisfactory. This is a direct reflection of the leadership that has brought her in.

The experience an employee has during his/her first day will be a key to their perception of how the company will treat them in the future. Historic data shows that employees do not leave because of the company they leave because of managers. As a manager it is key to develop and begin to build trust immediately or the relationship will suffer and become very hard to salvage. Most managers do not see this as an opportunity to build the relationship however the powerful leaders take advantage of these little steps. In my experience it is not always the big bonus checks or time off that is important to employees. A simple pat on the back and a "thanks for all your hard work" a high five can go further and cost nothing but time.

Key points to remember
Take your employees to lunch, learn about them personally, and above all else care for them
Remember a successful manager works for employees.....