What happens when a manager is faced to make tough decisions about results vs. employees well being? Well the answer is simple, choose employees well being as they are the ones who will drive the results. In business there are going to be days in which adverse conditions are going to happen, this might be due to weather, technology, or illness. The key is to effectively manage these situations and build trust with your employees.
These are the best times in which managers can become leaders. The employee will see a side of personal concern rather than the bottom line. Thus will lead to a more dedicated workforce since they realize you have their best interest in mine rather than just simply caring about results. These times do and should not happen very often so take advantage of them as they can be a springboard to building trust that could last a lifetime.
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